Work we have shipped

Enquiries arrived by phone and text, were written down by hand, and got lost. The school had no way to see where students came from, and its site was invisible in the towns it actually served.

Bilingual site with a page for every service area, a student CRM with schedules and instructor assignments, phone and SMS wired into the student card, spam-resistant lead forms, and Google Ads rebuilt around real service geography.

Course seats were counted manually, permits arrived as photos in chat, payments were reconciled by hand, and reminders went out only when someone remembered to send them.

Online payments with automatic reconciliation, live seat counters on group courses, permit upload behind a login with an instant notification to staff, bulk email through a delivery provider, and an instructor portal with a structured application flow.

Calls outside business hours went to voicemail. Most callers never called back, and the business never learned what they wanted.

A telephone agent that answers in a natural voice, understands speech as it is spoken rather than after the caller stops, and can be interrupted mid-sentence like a human. It qualifies the caller, answers routine questions and hands the conversation over with a written summary.

A network of niche sites needed steady publishing. Hiring writers for each one made no economic sense, and raw AI output was unusable: confident, generic and often wrong on facts.

A pipeline that researches a topic against live sources, writes a long-form article, then puts it through two independent critics that can block publication and a fact-checker that verifies risky claims against the web. Approved pieces publish themselves; anything doubtful waits for a human on a review dashboard.

A prep centre tracked incoming shipments, labelling and outbound loads in spreadsheets. Clients had no way to see the status of their goods and asked by message, one by one.

A warehouse system covering the full path from receiving and inspection to labelling and outbound shipment, with a client-facing view of stock and status, and an interface in four languages for a team and customer base that do not share one.

Calls and meetings between teams that share no common language needed an interpreter on hand, which meant scheduling, cost and a third person in every conversation.

Speech is transcribed and translated as the person speaks, with voice activity detection that separates real speech from silence and background noise, so the translation keeps pace with the conversation instead of trailing a sentence behind.

Learners preparing for a state written exam practised from PDFs and printouts, with no way to see which topics they kept failing.

A practice app installed straight from the browser, with question banks matched to the real exam format, progress that survives a lost connection, and topic-level feedback that shows where the gaps actually are.

Sourcing inventory meant a person opening auction and classified sites every morning and copying rows into a spreadsheet by hand.

Collectors pull listings from sources that actively resist automation, normalise them into one catalogue with photos, and refresh the public site on a schedule. What took a morning of manual work now happens before anyone opens a laptop.